Terms and Conditions
1. Introduction:
• Acceptance of Terms: By accessing and using www.lifeinbalance365.com you agree to these Terms and Conditions.
• Scope of Services: Our services include holistic nutrition consultation, Nutri- body analysis, integrative health coaching, online courses, and workshops related to wellness, well-being, and disease prevention.
2. Service Description:
• Holistic Nutrition Consultation: Personalized nutritional advice based on individual health needs.
• Nutri-body Analysis: A comprehensive assessment of nutritional needs and imbalances
• Integrative Health Coaching: Tailored coaching sessions focusing on holistic well-being.
• Online Courses and Workshops: Educational content on wellness, disease prevention, and related topics
3. User Responsibilities:
• Information Accuracy: You are responsible for providing accurate and complete information about your health and well-being.
• Commitment to Program: Adherence to the guidelines provided in coaching sessions, courses, or workshops is expected for optimal results.
4. Payment and Refund Policy:
• Fees: Detailed information about service fees will be provided prior to enrollment.
• Refunds: Refund policies for different services, including online courses and workshops, will be clearly stated.
5. Intellectual Property:
• Content Ownership: All content provided in courses, workshops, and coaching sessions is the property of www.lifeinbalance365.com
• Usage Restrictions: Content is for personal use only and cannot be reproduced, distributed, or used for commercial purposes without permission.
6. Privacy Policy:
• Confidentiality: Personal information and health data will be kept confidential and only used for the purpose of providing services.
• Data Protection: We are committed to protecting your data in accordance with our Privacy Policy.
7. Disclaimer:
• Health Information: The advice and information provided are not substitutes for professional medical advice, diagnosis, or treatment.
• Liability Limitation: www.lifeinbalance365.com is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
8. Amendments:
• Changes to Terms: www.lifeinbalance365.com reserves the right to modify these Terms and Conditions at any time. Continued use of the services after such changes constitutes acceptance of the new terms.
9. Contact Information:
• Queries and Support: For any questions or support needs, please contact us at monique@lifeinbalance365.com
Fees and Refunds
Fees:
• Service Fees:
We are committed to transparency regarding the cost of our services. Detailed information about service fees for holistic nutrition consultation, Nutri-body analysis, integrative health coaching, online courses, and workshops will be provided to clients prior to enrollment.
• Quotations:
Fees will be clearly quoted and agreed upon before the commencement of any service.
• Payment Plans:
For certain services, particularly long-term courses or coaching programs, we may offer flexible payment plans. Details of these plans will be provided during the enrollment process.
• Inclusions and Exclusions:
Our fee structure will clearly outline what is included in the service (e.g., session duration, materials, follow-up support) and any additional costs or potential expenses you may incur.
Refunds:
• General Policy:
We strive to ensure complete satisfaction with our services. However, if there is a need to discontinue, we have a structured refund policy in place.
• Refund Eligibility:
Refund requests must be made within a specified timeframe from the date of purchase or enrollment, the details of which will be provided for each service.
• Online Courses and Workshops:
For our online courses and workshops, a partial or full refund may be available depending on the progress made in the course or workshop and the time elapsed since enrollment.
• Processing Time:
All eligible refunds will be processed within a certain number of business days from the date of approval of the refund request.
• Exceptions:
Note that some services may be non-refundable or may have specific conditions for refunds, which will be clearly stated during the enrollment process
One-on-One Consultation Refund Policy:
• Full Refund: Clients are eligible for a full refund if the cancellation is made more than 48 hours prior to the scheduled consultation session
• No Refund: Cancellations made less than 24 hours before the scheduled session will not be eligible for a refund.
Note: This policy is designed to respect the time and scheduling commitments of both the client and the service provider. We encourage clients to carefully consider their availability before booking a consultation to avoid potential cancellation fees.
• Partial Refund (50%): If a cancellation occurs between 36 to 24 hours before the scheduled session, clients are eligible for a 50% refund of the consultation fee.
Refund Policy for The Online Courses:
• No Refund: No refunds will be issued for cancellation requests made after the enrollment as the course is pre-recorded and fully accessible upon purchase, this policy reflects the value of the content made available.
• Full Refund: Clients are eligible for a full refund if the cancellation is made more than 48 hours prior to the scheduled consultation session
• Special Circumstances: We understand that life events and unexpected circumstances can occur. Exceptions to this policy may be considered on a case- by-case basis.
Note: We encourage potential participants to review the course description, objectives, and any available preview materials carefully before making a purchase to ensure the course aligns with their learning goals and expectations