Terms and Conditions
1. Introduction:
- Acceptance of Terms: By accessing and using www.lifeinbalance365.com you agree to these Terms and Conditions.
- Scope of Services: Our services include holistic nutrition consultation, Nutri- body analysis, integrative health coaching, online courses, and workshops related to wellness, well-being, and disease prevention.
2. Service Description:
We use information collected for purposes such as:
- Holistic Nutrition Consultation: Personalized nutritional advice based on individual health needs.
- Nutri-body Analysis:A comprehensive assessment of nutritional needs and imbalances.
- Integrative Health Coaching: Tailored coaching sessions focusing on holistic well-being.
- Online Courses and Workshops: Educational content on wellness, disease prevention, and related topics.
3. User Responsibilities:
- Information Accuracy: You are responsible for providing accurate and complete information about your health and well-being.
- Commitment to Program: Adherence to the guidelines provided in coaching sessions, courses, or workshops is expected for optimal results.
4. Payment and Refund Policy:
- Fees: Detailed information about service fees will be provided prior to enrollment.
- Refunds: Refund policies for different services, including online courses and workshops, will be clearly stated.
5. Intellectual Property:
- Content Ownership: All content provided in courses, workshops, and coaching sessions is the property of Life In Balance 365 LTD.
- Usage Restrictions: Content is for personal use only and cannot be reproduced, distributed, or used for commercial purposes without permission.
6. Privacy Policy:
- Confidentiality: Personal information and health data will be kept confidential and only used for the purpose of providing services.
- Data Protection: We are committed to protecting your data in accordance with our Privacy Policy.
7. Disclaimer:
- Health Information: The advice and information provided are not substitutes for professional medical advice, diagnosis, or treatment.
- Liability Limitation: Life In Balance 365 LTD is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
8. Amendments:
- Changes to Terms: Life In Balance 365 LTD reserves the right to modify these Terms and Conditions at any time. Continued use of the services after such changes constitutes acceptance of the new terms.
9. Contact Information:
Queries and Support: For any questions or support needs, please contact us at monique@lifeinbalance365.com
Fees and Refunds
Fees:
Service Fees
We are committed to transparency regarding the cost of our services. Detailed information about service fees for holistic nutrition consultation, Nutri-body analysis, integrative health coaching, online courses, and workshops will be provided to clients prior to enrollment.
Quotations
Fees will be clearly quoted and agreed upon before the commencement of any service.
Payment Plans
For certain services, particularly long-term courses or coaching programs, we may offer flexible payment plans. Details of these plans will be provided during the enrollment process.
Inclusions and Exclusions
Our fee structure will clearly outline what is included in the service (e.g., session duration, materials, follow-up support) and any additional costs or potential expenses you may incur.
Refunds:
General Policy
We strive to ensure complete satisfaction with our services. However, if there is a need to discontinue, we have a structured refund policy in place.
Refund Eligibility
Refund requests must be made within a specified timeframe from the date of purchase or enrollment, the details of which will be provided for each service.
Online Courses and Workshops
For our online courses and workshops, a partial or full refund may be available depending on the progress made in the course or workshop and the time elapsed since enrollment.
Processing Time
All eligible refunds will be processed within a certain number of business days from the date of approval of the refund request.
Exceptions
Note that some services may be non-refundable or may have specific conditions for refunds, which will be clearly stated during the enrollment process.
One-on-One Consultation Refund Policy:
Full Refund
Clients are eligible for a full refund if the cancellation is made more than 48 hours prior to the scheduled consultation session.
No Refund
Cancellations made less than 24 hours before the scheduled session will not be eligible for a refund.
Note: This policy is designed to respect the time and scheduling commitments of both the client and the service provider. We encourage clients to carefully consider their availability before booking a consultation to avoid potential cancellation fees.
Partial Refund
If a cancellation occurs between 36 to 24 hours before the scheduled session, clients are eligible for a 50% refund of the consultation fee
Refund Policy for The Online Courses:
Full Refund
Clients are eligible for a full refund if the cancellation is made more than 48 hours prior to the scheduled consultation session.
No Refund
No refunds will be issued for cancellation requests made after the enrollment as the course is pre-recorded and fully accessible upon purchase, this policy reflects the value of the content made available.
Special Circumstances
We understand that life events and unexpected circumstances can occur. Exceptions to this policy may be considered on a case- by-case basis.
Note: We encourage potential participants to review the course description, objectives, and any available preview materials carefully before making a purchase to ensure the course aligns with their learning goals and expectations.
